This place is horrible! Do not use them. They didnt even change out th... read more This place is horrible! Do not use them. They didnt even change out the right hose that was suppose to be changed out and when I went back in because my car was making the same noise they said the hose they changed needed to be changed and there was nothing wrong with the noise my car was making, which turns out to be very wrong not only is it wrong it could damage my car if I continue to drive it that way. Long story short they didnt even try to right the wrong......
I would NEVER, EVER go back to this place. I needed to get my catalyti... read more I would NEVER, EVER go back to this place. I needed to get my catalytic converters replaced and called for a quote. Their quote was cheaper than anyone else and I already called 5 other places. But what struck me as odd was that quoted immediately, unlike the other places I called. All the other places had to do a little research and call me back. My feeling was that it might be too good to be true. And I was right. They had my car for almost two weeks and didn’t look at it until they already had it for 4 days. In the end, they never fixed the problem and just wasted my time and money. In addition, they would also say they would call back and NEVER called me back. I ALWAYS had to call them. I’ve got better things to do than to keep following up with a business that has my car. I’ve read several reviews about this place on various sites and wished I had read them and avoided this place. THIS IS THE WORST BUSINESS I HAVE EVER DEALT WITH.
I normally do not post a negative review however, in this case it was ... read more I normally do not post a negative review however, in this case it was a potential serious safety issue for me and my family since my teens use this car for driving lessons. Eurocare, Tx6 location changed front and rear brakes and a week later noticed grinding noise and loud knocking noise when I step on brakes. I then took the car to another dealer and found they installed the wrong type of brakes. Had to spend again to get the right brakes put in. Eurocare offers full warranty on their services but unsure if I would really find out about the wrong brakes if I took it there. The attitude I received after reporting this problem has been very nonchalant and received with pretty much disbelief from the location manager. I didn’t get a refund for the wrong and poor service. I also contacted the regional office with no response. Exercise caution when using them, they also did an oil job and stated on the sticker to return in 5000 miles when oil changes in this type of car supposedly are good for 10000 miles so I wonder what type of oil they used. They do service my other foreign import vehicle and Im beginning to wonder about the parts and oil they used in order to charge cheaper prices. Shuttle driver didn’t have GPS so I had to interrupt work and stay on the phone with him to guide him step by step until he reached my house.
