We had an outstanding experience with Spring Auto Pro’s and highly rec... read more We had an outstanding experience with Spring Auto Pro’s and highly recommend them; they were friendly, honest and courteous. They go "above and beyond", example is our Range Rover broke down on the side of the road, just out of warrantee and was towed to the dealership. In typical dealership fashion they tried to take advantage of my wife and quoted a $5,300 repair. I had it towed to Spring Auto Pro’s from the dealership where we were pleasantly surprised at the amount of effort they put in to find out exactly what was wrong and fix it properly; not just a replace everything attitude. They took their time, really investigating the issue to pinpoint it, which saved us over $4,000! They could have charged us more knowing we’d be happy with half the price of the dealers quote but they didn’t. They have the do the right thing attitude, which is hard to come by in the automotive industry. They went out of their way to assist us with obtaining and coordinating, a rental car and also got us a discount. This may have been the best auto repair shop experience I’ve had in my 40 years and I’ve owned a lot of vehicles of all types. They give you the straight truth, what you need now, pricing options, and what you'll need at some point (and how long you can wait). These guys are great; we just purchased a new vehicle and will be using them for any auto needs we incur.
Thanksgiving Day the timing belt broke on my son's car while he was tr... read more Thanksgiving Day the timing belt broke on my son's car while he was travelling. The main tow truck company refused to send anyone out to help him despite it being almost freezing outside and my son was stranded. No cops anywhere to be found. Called these guys and they were ready to help. I just had to get the car to them, when happened the following day. Rick answered the call and was more than ready to help. He was friendly and exactly what I expected when I think of small towns in Texas. The following day the owner, Mike, called and we talked about the situation. He was more than understanding and exceedingly helpful. I will remember this kindness as we pass through Navasota and will post reviews everywhere I can. This shop ROCKS!
Only a few places that I thought I could trust getting this simple tas... read more Only a few places that I thought I could trust getting this simple task done. The alignment seems o.k., but had to take it back twice for the trimming and balance. It was even worse the 2nd time on the balance and still rubs when turning over articulation. Wasted 2 full days to find out that I paid for a good alignment and the rest was wasted. I took it to Discount Tire, which resolved my rotate and balance issue within 1 1/2 hrs of waiting. I will not be going back for further business or service of any kind.
