The staff was courteous and professional. The shop diagnosed the probl... read more The staff was courteous and professional. The shop diagnosed the problem in time to order the part and turn out my jeep cherokee by mid day the following afternoon. They gave me a few helpful hints and did not try to sell me anything that i did not need. Overall a pretty good experience.
These individuals not only didn't fix my driver's side window after tw... read more These individuals not only didn't fix my driver's side window after two visits and over $200 from us, they outright refused to come out a third time when the window still would not work. I am currently filing a complaint with the BBB, speaking to my insurance company about having them black listed and considering a law suit in small claims court. Their argument was because the window wouldn't roll up after their installation, it wasn't a glass problem, so it wasn't their problem. It seems to me this is a company run by criminals. Very small minded criminals
This was a nightmare. I had 3 windows break out from a storm I call... read more This was a nightmare. I had 3 windows break out from a storm I called looking for quotes and this turned out to be one of the lowest. However it was still out of my budget, so I asked that only the front passenger window & rear glass be replaced and got a quote for that. They promised that technician would call me when enroute, which I know from experience rarely happens & didn't in my case. Also when the technican arrived he had glass for both side windows but NOT the back & said he would go back to shop & correct it. and be back. After 2 hours when he didn't show up I called the shop & was told he never came back and that I would have to wait untl next day and pay $150.00 difference for correct glass. I explained to woman who answered what I was quoted and she said I was wrong that I ordered side glass only. I was very insistent that I was mis quoted but they were adamant on the new price. Seems like abait & switch to me
