I wish I could give the idiots a negative amount of stars. The owner i... read more I wish I could give the idiots a negative amount of stars. The owner is the leader of the idiots. I have went here for the last 5-6 oil changes. This time is different because now I trust them to do an oil change and wheel alignments. I wait 2 hours for them to complete my services , when they are done I get into my car and leave. Once into my car I notice it’s hesitant and barely goes forward when I press the gas. Next thing I notice is my rear view, everything behind me is white. There is a ton of smoke coming from my tail pipe. I call them and I return heavily upset. This is my only vehicle. I bought it with 50k miles, I drive Uber for extra cash so I now have 220k but I’m always keeping the maintenance done in the car. The car is very well kept. New tires oil change brakes is all I ever change. I basically brought my car here normal and left with my car smoking and not going forward. The owner refuses to acknowledge my concerns. The mechanic who did the work acknowledged my concerns and also that it wasn’t smoking it had any issues when I brought it there but they wouldn’t let him check it out. The receptionist was very argumentative. Wouldn’t acknowledged how I felt about coming for a routine oil change ending with my car needing to be towed away because it wasn’t drivable. . The owner then says it’ll be 120$ to check out the issue that they caused. His also says ‘take me to civil court and let them take care of it because I’m not fixing it.’ I called the police and was told to leave and it’s a civil issues. Please save yourself the time and money in the long run by dealing with a reputable car repair shop. Update : they put 10 quarts of oil in my vehicle and the car only takes 5 quarts.
The worst experience ever took my car there cause my gear wouldn't go ... read more The worst experience ever took my car there cause my gear wouldn't go into park so he charged me 150.00 to look at it then disassembled my shifter and left it like that with no solution said he couldn't find parts for it said for me to go look for another solution for it. And then they had disabled my car alarm and they couldn't get it to work again and Dave tells me they don't know how to get it to work. Well first off my car was fine when I got there my alarm worked. And they did nothing to help to get my alarm working he tells me go to an alarm company to get it fixed. I will never go there again shity service they will take you money with no problem at all. So my shifter doesn't work my alarm doesn't work and I am out 150.00 so people don't go there I am not sure they can help you they didn't help me at all.
Front desk staff is very polite, attentive and professional. Made me f... read more Front desk staff is very polite, attentive and professional. Made me feel welcomed.
