I had the screen to my navigation repaired by Terry about a month ago.... read more I had the screen to my navigation repaired by Terry about a month ago. Honestly after reading all the negative reviews about his customer service and personality I was almost afraid of the guy. But my experience with Terry was 100% opposite. Now, he was a bit short over the phone, but when i got there he listened to me, looked at my car and had it repaired in about 3 hours. We even held a conversation outside of auto repair and he gave both me and friend company calendars. I left there thinking WoW! Needless to say he did an awesome job on the repair and it works just like new. What I realized and read previously when you do good work and you're the only one in town then you don't have to be nice. There are always other options-take it to the high priced dealership!
Terry is the owner. He is nothing short of a jerk. I have been deali... read more Terry is the owner. He is nothing short of a jerk. I have been dealing with him off and on for a few years, I finally had enough of his nasty attitude. He refused to make good on a repair that I have previously paid for. His own tech overheard me talking to Terry, then tech told me Terry is a liar. At the end, it is not worth the aggravation to deal him. Let the buyer be aware!
BUYERS BEWARE! I have a 2014 Nissan Rogue. Do not trust these people.... read more BUYERS BEWARE! I have a 2014 Nissan Rogue. Do not trust these people. Alex, Abdul, and the owner Sakar are completely unprofessional sexist liars and crooks. They did not honor their Amazon deal and were so grossly disrespectful. They tried to weasel more money out of us stating that since our car was not form the 90's we needed to buy an additional product to make the coupon that we did purchase actually work. They tried to rip us off. Amazon is opening an investigation as to why they are not honoring their deals. I feel bad for the women in their lives as they think they can talk to women in such a rude manner. I have contacted Amazon and had my money returned immediately. I will be filing a report with the BBB. This unethical thievery cannot continue.
