Casey replaced my alternator on my 1999 Cadillac Deville and I would r... read more Casey replaced my alternator on my 1999 Cadillac Deville and I would recommend his services to ANYONE! The convenience of having Your Mechanic come to me allowed me keep MY appointments...so awesome! All around awesome job from Casey and the folks at Your Mechanic. Mahalo! -Ardena W.
So I found this app through my brother. He had nothing but good things... read more So I found this app through my brother. He had nothing but good things to say about this company. I live in the Pomona area in the La County. I booked my appointment yesterday with Master mechanic Godwin Tsui. He was out the next day! He gave me all call about an hour early before our appointment and asked if he could come a little early. I thought that was awesome! He checked again what was wrong with my car. And took care and fixed the problem under 30minutes. The whole time he was answering my questions that I had about my car. His advice & costumer service was extraordinary! I will recommend Godwin Tsui to anyone who drives a car! Thanks again for your services and I will be using @YourMechanic probably for the rest of my life!!!!! Good work Godwin! -Daniel C
BEWARE! Hell, they even make Walmart's Lube Center look great! ... read more BEWARE! Hell, they even make Walmart's Lube Center look great! I went to Classic Lube in League City this morning to have lube oil and filter done on my truck. This is supposed to come with checking and topping off all fluids, Lubricating the truck (11 fittings on the front end and 1 on one of the universals in the rear drive shaft, which I told him about) draining and refilling the oil and replacing the oil filter, checking the air pressure in the tires (which I told him I wanted at 75PSI all around, he said their compressor would even do 60 PSI). This in what was done and the fees for it. Full service oil change 31.99+ 42.45 oil completed (they say) Oil filter 3.00 extra completed (special filter they said) check lights checked (they kept them on the entire time) Vacuum Interior completed (never done) Wash Exterior Windows completed (never done) Tire Pressure F35 R35 (Really? never done) Air Filter checked (never done) Breather filter N/A (they got that one right) Washer filled added (they did add but not fill ) Brake Fluid checked (didn't touch) Power Steering Fluid checked (didn't touch) Battery checked (didn't touch either of them) Coolant checked (didn't touch) Trans/transaxle checked (didn't touch) Chassis Lube 00 fittings (There are 12. Told him that) Check Wiper Blades checked (didn't touch) Rear Differential checked (didn't touch) Front Differential checked (didn't touch) Transfer Case Fluid checked (didn't touch) Plus consumables supplies fee 3.99 (what was used, nothing) Tax 7.19 (guessing the 31.99 for labor, they said is taxable too) TOTAL $88.62 I paid almost $90.00 for an oil change, oil filter and about a half gallon of window washer. When he closed the hood he said the power steering fluid and brake fluid were old and needed to be changed. First, I had 4 calipers, rotors and pads put on last October when a brake line blew and second I had a power steering pump and hoses replace when the pulley came off last August. They can't even do a routine service correctly so why would I allow them to do anything to the two most important systems on my truck. This is also why I didn't have them service my transmission and change the fluids in my transfer case and the differentials. This shop is why auto and truck techs have a bad name. Why is it that no one wants to do their job right and get a way with doing as little as possible. If you have a job, do it and do it RIGHT! That is called pride in your work. If you don't like your job, still do it right until you find one you do like or LEAVE it! It is a reflection of YOU! I turned wrenches for over 30 years, running shops for most of that time, and NEVER gave the customer less than they expected. NEVER. I hate having someone else service my truck because I know all the tricks and short cuts. I had MANY customers follow me from one garage to the next when I changed jobs because of the SERVICE I gave them, no matter how far away it was. I will NEVER return to this shop again.