I took my 2019 car with 2668 miles in to Maaco and Glen Burnie on Azur... read more I took my 2019 car with 2668 miles in to Maaco and Glen Burnie on Azur Dr for some minor damage to the driver side door and rear bumper on driver side. The interior of my car was covered in dust. AlsoI now have paint spray on my windshield and on both passenger side windows. I have tape lines and paint spray on my roof as well as my trunk. I also have paint spray runoff on both passenger doors. DO NOT GO TO MACCO IN GLEN BURNIE MD. THE WORK AND CUSTOMER SERVICE BOTH ARE BELOW ANY STANDARDS OF ACCEPTABILITY. THEY SHOULD NOT BE ALLOWED TO OPERATE A BUSINESS. IF I COULD I WOULD GIVE A -10 RATING!
Excellent experience & fast service. Brian is very courteous, friendly... read more Excellent experience & fast service. Brian is very courteous, friendly and professional. Special shout out to Vartan and team for being so professional and customer friendly. Thanks so much for the safe ride back and forth!! The repair work to my A/C unit is nothing short of superior. Great shop would definitely recommend this establishment. My 98 truck went in with a banged up front front, messed up rusty top and came out like a brand new shiny truck! I was really amazed & excited with the repairs to my truck! Do not hesitate to take your car to Classic Auto Body. I highly recommend them! I have no issues with the quality of work completed and I am extremely happy with how everything has turned out. In paying out of pocket for the work I had completed on my truck, I wanted to make sure I chose a shop that would not only take care of my truck, but also treat me with respect and honesty. ****I highly recommend this shop!***** Thanks!
We have had several experiences with Spectrum on the insurance side of... read more We have had several experiences with Spectrum on the insurance side of things, meaning I am an appraiser so I can compare Spectrum to other shops in the area. They are by far the most expensive shop in the area. I do not mean expensive in terms of quality, but in terms of writing unnecessary repair estimates on vehicles. They usually write 40-50% higher estimates than other shops in the area. What customers do not realize is the higher the repair cost on the vehicle the lower the value of the vehicle will be in when they go to sell it. Their business practices are questionable at best. If Spectrum does not get exactly what they want on their estimate they will hold the car hostage until they receive full payment, even if some of the services they provide were not done. They also have a history of keeping the car longer than needed to complete the repairs. An average repair that would take 5 days usually results in a month because of multiple supplement requests and unwillingness to work fairly with the insurance company. We have also received many complaints on the quality of the repairs done and complaints about work not being completely done. As long as Glen Massie is running this shop I would STAY AWAY! Take it from the experts, you do not want to take your car here.
