HORRIBLE BUSINESS - FEMALES BEWARE! The owner of this shop is a menace... read more HORRIBLE BUSINESS - FEMALES BEWARE! The owner of this shop is a menace and his family is too! I went in & paid for a simple issue that they NEVER fixed and LIED about! When I politely asked for proof that they had even done the work (3 other shops confirmed they hadn’t), the owner refused to let me leave his shop by blocking me in with his run down truck & decided to pull out an unregistered GUN and threaten to kill me OVER THE LIES OF HIS OWN SHOP. Thankfully Colonial Heights police were able to save me from this MONSTER but I’d advise anyone with common sense to GO ELSEWHERE! Especially any students in the area; Any man who is so scared of taking accountability that he needs to pull out a gun on a young female, especially at his decrepit old age, is a revolting excuse for a man. His family and especially his bottom of the barrel wife & brother, who are the only people who are dumb enough to be attached to him & work at that shop, are equally as guilty, disgusting, and revolting as he is. You’d be better off taking your car to a chop shop, trust me!
Poor installation caused wheelbearing to go bad within 6 months. Took ... read more Poor installation caused wheelbearing to go bad within 6 months. Took 5 days to finish the job. Broke ABS sensor, tried to fix it by keeping the vehicle for 4 more days. Still not fixed as I am now driving with ABS lights on. Now the wheelbearing failing again!! I have driven the vehicle roughly around 3000-4000 miles mostly highway mileage. I am being told parts could malfunction, does this mean they put low quality parts and charge me an arm and leg for it.
The knowledge and quality of service was great. Person at front desk a... read more The knowledge and quality of service was great. Person at front desk always lacks a bit of professionalism and the reception area is always a mess, but I still recommend Delta V and prefer it over a VW dealership
