I am a newbie to the world of Mercedes and recently invested in a used... read more I am a newbie to the world of Mercedes and recently invested in a used 2004 Mercedes Benz 500 SL. It is a beautifully designed car, and mileage was 87,000 when purchased in December 2017. I love the style and the way it handles, but was not aware of the complicated ABC hydraulic suspension system, which seems the most common general complaint of other owners of the MB 500 SL. When my ABC light came on during a trip to VA Beach, I was able to drive it back to Hampton, however upon researching, I should probably been towed. I made it back safely, and when I added fluid to the suspension it simply came gushing back out under the car. I called around and a good friend, and fellow MB owner recommended Autobahn Auto, which is very nearby to where I live. I drove the car over, and was given great personal service and attention by Buddy who apparently manages the desk and shop. Upon checking it out, I needed a major hose replacement. Autobahn handled it for me expeditiously and got me back on the road in 2 days. They were fair, friendly and Buddy even provided pictures of the work that was done and the rodeo testing afterward. I could not be more pleased to report and recommend Autobahn Auto. They will be my "go to" mechanics for all future service and repairs.
THIS WAS THE FIRST AND LAST TIME I EVER GO TO KINGS GRANT EXXON. My el... read more THIS WAS THE FIRST AND LAST TIME I EVER GO TO KINGS GRANT EXXON. My electric cooling fan engaged when I first started my Jeep in the morning. This shouldn't happen. The fan should only engage when the coolant reaches about 200 degrees. The indicator light lit up on my dashboard. I took my Jeep up to the Exxon, I explained to them what happened and I would like a cost to fix it. I also told them it was probably just the sensor. A couple of hours later a mechanic called and said it would cost approx. $800.00 to fix my Jeep. I told him that was a outrageous price, don't fix it, I will pick up my Jeep in a little while. When I got there and asked for my key they said I had to pay $90.00 for a diagnostic charge. They never told me that it would cost $90.00 for a Diagnostic charge. So I paid the $90.00 in order to get my keys back from them. I went to Auto Zone and Auto Zone plugged their computer into my Jeep computer and said my cooling sensor was bad and needed to be replaced. Auto Zone didn't charge me for the diagnostic service. They told me the part will cost $15.00. I bought the part, went home and installed it. It took me 10 minutes to change out the sensor. My Jeep is running great and the indicator light is off.
I just had my car inspected on June 25, 2015 and knew that it would no... read more I just had my car inspected on June 25, 2015 and knew that it would not be an issue passing because of my up-keep. The front desk called and informed me that my car was ready. I went by there 40 minutes later and noticed my car was backed into one of their parking spaces. I paid for the inspection and stepped into my car. The radio was on, the air condition was blowing hot air, the car was in reverse and the engine was running!!! I was lucky that the car did not run my feet over because it was in reverse. I could not put it in park so I turned it off. I went back inside to ask who parked it and explained what happened. The front desk sent a mechanic over to my car. He started it back up and apologized and stated that he would let them know that it happened. He acted like he did not know who parked it??? This was a very dangerous situation and I am very lucky nothing happened to my car and myself besides losing a lot of gas while it had been running for at least 40 minutes. No, they did not reimburse me for the gas they wasted. If I was the owner, I would have had the decency to come out and make this situation right!
