Hello my friend and I came into your shop Yesturday September 17 for a... read more Hello my friend and I came into your shop Yesturday September 17 for an oil change as your tech his name was Jose Dominguez he works with you guys was doing an oil change tried to sexually touch my friend and finger her in her private parts just letting you know we have filed a police report and your shop is now going to be under police investigation it’s discusting to say that nobody was around to help my friend out we will not be coming back there ever again we are shocked that there is a Rapist working publicly at a auto shop witch shows and proves it will happen to many other woman we are also going to press charges on mr. Jose Dominguez for rap and sexual assult I don’t think you guys want a rappist working at your shop we will be taking further steps in shutting this shop down for what has done occurred aswell!
I just want to tell anyone that is planning to go there to buy a car..... read more I just want to tell anyone that is planning to go there to buy a car..my advice to you DON'T DON'T DON'T.. it will be the biggest mistake you do in your life. The sales people are very pushy and they will give you a very rude behavior once you say give me a minute to think. And also asking any question is a big NO, they want to sell the car that's all, I went today for an oil change and I told them about a noise I hear from day one and the customer service MANAGER DOUG started yelling telling me how hard his life with dealing with customers and just walked away after that creating a big scene. I will never go there again and we will never ever recommend this place for anyone.
Took my truck their, was told id need a new wheel bearing, spindle, an... read more Took my truck their, was told id need a new wheel bearing, spindle, and hub. I told them if a stock one would fit I would take it just to get home (I have a dynatrack front end) I was informed the stock wouldn't fit, so I assumed I wouldn't be paying for any parts since they told me "you need to bring us the parts you want". When my bud went up to do the work himself, they charged $300 for the stock parts I was told wouldn't work!! Why did they order parts that didn't fit!! I shouldn't have to pay because they're to incompetent to do a little research before spending $300 of my money!! I have never been so dissatisfied with the customer service as I was with Newburg service center. I know every story is different, but this is typical of a garage taking advantage of an put of town customer who is already in enough of a pickle.
