STAY AWAY – STAY AWAY – STAY AWAY – CUSTORMER SERVICE IS HORRIBLE. We... read more STAY AWAY – STAY AWAY – STAY AWAY – CUSTORMER SERVICE IS HORRIBLE. We purchased a used boat from Larson PowerBoats two month ago and had nothing but problems. It might be because we only spent $32,000. Here is a synopsis of our problems; 1. When we purchased the boat I specifically asked about any type of warranty on a used boat. I was told, “You are buying from Larson, don’t worry, we will take care of you.” We would regret taking them at their word. Saleswoman Crystal is an absolute joke, don’t even talk with her. 2. First time out we noticed the trim gauge and a toggle switch for the navigation lights weren’t working. No problem, this was easily overlooked. Asked if they would replace the gauge and switch, they agreed and we were happy. 3. After talking with Crystal she said to bring the boat in and they will get it fixed before the weekend so we could use the boat. We brought it in on Monday…on Friday I had to pick it up with no work done. (Two months later – THEY STILL HAVEN’T REPLACED THEM) 4. Once we got the boat back (again with nothing fixed) we discovered a number of things needing replacement; new trailer jack (couldn’t raise if off my truck), compartment hinges, etc. Nothing earth shattering, but concerning. 5. A week later I checked the pressure on the trailer tires and noticed a large gash in the sidewall of one tire and obvious wear in the others. After $600 out-of-pocket, we had new trailer tires. 6. Called Larson to see if they would help with any of my out-of-pocket costs which was now over $700, not counting the trim gauge and toggle switch. Saleswoman Crystal said she would check and call me right back. Since I hadn’t heard anything, I called back over 4 hours later and learned Crystal was now out on a boat test drive with a new customer. To date I have never received a call back from her. 7. Over the next couple weeks I had come to know Jeff, the new sales manager. After he explained he is replacing the “deficient” manag
We were looking for a good used car for my son. We found what we thoug... read more We were looking for a good used car for my son. We found what we thought was a pretty good deal. Well, never having bought a used car, we got screwed to put it nicely!!! We were lied to by the owner of RC! He knew exactly what he was selling us! We ended up buying a car that basically has to be rebuilt! Funny thing is he told us this was a great car and that he did all of the work himself to it! He stated that his nephew owned it and he knew the whole history! We are now the 9th owner of this car! When we drove it off the lot it had a completely unsafe brake system and we were lucky that we hadn't driven it anymore than we had! We took the car to a reputable shop and had them inspect the car. We are now replacing motor mounts (3), transmission mounts, entire front brake system (it has 2 different types of rotors on it), exhaust system and clutch!!! THOUSANDS IN REPAIRS! I admit, we should have been wiser! I just want others to be aware!! Ray is a snake!
I purchased a certified pre-owned vehicle 4 months ago from Korum - 4 ... read more I purchased a certified pre-owned vehicle 4 months ago from Korum - 4 months...4 very expensive problems, and not once have they offered to stand behind their work. I give them 2 stars because the sales rep did try on his part - but the mechanic dept. does NOT stand behind their work, and upper management doesn't either....Much better value for your money other places.
