Last week, I came for an oil change and was recommended getting 2 new ... read more Last week, I came for an oil change and was recommended getting 2 new tires among other things. I was first told it would be $1700 for the 2 tires and oil change ?? but when I questioned it, the employee called over someone and he hit some buttons and was given a new quote....$94 for the oil change, which I paid that day and $600 for the new tires and alignment. Expensive, but seeing as how there was a hook in one of my tires, I said okay. I came back today and had them put on. When I went to pay, 2 hours later mind you after being told it would only take an hour, it was over $800!!!! I asked why and he said $600 for the tires and $200 for the alignment. So he lied to me last week and now I was stuck with the bill. for $800, I could have gotten 4 new tires elsewhere, with alignment. When I asked for the total last week for 2 tires and alignment, I was told $600 but was charged $800. Unacceptable!!!
Professional and courteous. Prices are too high though compared to Mus... read more Professional and courteous. Prices are too high though compared to Muskego Tire and Auto
2017 Chrysler Pacifica was in three separate times for driver-side noi... read more 2017 Chrysler Pacifica was in three separate times for driver-side noise while turning and going over bumps. DS Control arm was replaced and strut assemblies replaced twice. I understand that sometimes the symptoms can lead to multiple components being replaced. It was the inconvenience of arranging the family vehicle for diagnosing and also repair days that we had to work around three separate occasions. So far the front struts seems to be good. Normally I don’t complain, but this case became like I mentioned before more of an inconvenience with the multiple appointments for a resolution. Please reach out if you would like. I’ve been a Muskego Tire customer for 15+ years and have also felt welcomed and appreciated doing business here and would like to continue in the future getting vehicles serviced now at Silver Lake Auto.
