Mechanic Advisor

AC and Heating Repair in Middleton

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Auto Reviews in the Middleton Area

  • Cameron and Clausen Automotive off Stoughton Road scammed me and I bel... read more Cameron and Clausen Automotive off Stoughton Road scammed me and I believe damage my vehicle on purpose. I have a hybrid car that needed a software update and coolant sensor changed. Clausen off Stoughton Rd was the only place I could find that dealt with hybrids locally but three out of the five yelp reviews were customers stating they were ripped off there. Because I only needed a software update and a coolant sensor changed I figured it’d be straightforward and relatively low risk of getting scammed. They ended up lying about the scope of work needed and charged me $750 to change a coolant sensor. I provided evidence proving they were lying to me and they instantly change their story on why all the extra work was done and refunded me a few hundred bucks. A few months later I get the same coolant sensor error. I call them up and ask if the sensor is under warranty. They can’t tell me but do ask that I bring it in. To be clear, I was gonna have them replace the sensor if needed and under warranty - and if anything more was needed I was gonna take it elsewhere. They call me a day later and tell me I have a radiator leak and want $2000 to repair. I’m confused as I park in my garage 100% of the time and have never seen a leak. The next day I am thinking about it when it occurs to me that I may NOW have a radiator leak after taking it there. I literally rush to my garage and look under my car. Wouldn’t you know, I now have a very large puddle of coolant on my garage floor. And not a small leak as it is everywhere (I took pictures), several gallons as the tank is now almost empty. Ripping off and scamming your customers is a dirt bag move. These people don’t care about you or your vehicle. They should be out of business.

  • IanreviewedKellymoss Inc.

    Took my 1999 Porsche 911 here for service for the first time. I'm a ne... read more Took my 1999 Porsche 911 here for service for the first time. I'm a new owner and I was a little intimidated about taking my car to a "race shop" but after my research they really seemed like the best option and appeared to provide a good experience to "normal" people. I'm a pretty hardcore home mechanic but the 911 is a different beast and I know my limits - I needed to find a professional to deal with a transmission drop. It also means I'm SUPER picky about who I will work with. I'm happy to say that this was the best vehicle service experience I've ever had. I never felt out of place because I'm not a racer boy or anything like that. Dan the service manager is super responsive and knowledgable and when you have a question he can't answer he goes to the mechanics and does a great job of translating for you. I got no judgement when asking questions like "do you have Porsche Special tool 9699/1 and what is your experiencing dealing with crankshaft bore concentricity issues." They worked efficinently and most importantly, there rates are suprisingly fair. I've read stories on the internet of inflated Porsche service costs in excess of 200-300 dollars an hour. These guys we like half that and just did an awesome job. I'm much more likely to continue my Porsche ownership now that I know I have a partner in town I can work with. Prior to this I was kinda on the fence about keeping the car because of the fear of running costs and working with unreliable yahoos to keep the car running. I'm not suggesting that there might not be other options in the area - can't say. But I'm just happy I picked well my first go around. I'm back to enjoying Porsche ownership after my first scare and I owe that to the team at Kelly Moss. --Ian

  • ErikreviewedKellymoss Inc.

    Just stopped in to pick up some tires from a gentleman named Andy. Aft... read more Just stopped in to pick up some tires from a gentleman named Andy. After talking for a bit I asked if I could take a few pictures. He game me a little tour telling me background on some of the cars. Really nice and genuine guy I think. Gorgeous cars without a doubt. Great craftsmanship and awesome attention to detail. Erik Servidone

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