Mechanic Advisor

Oldsmobile Repair in Whitewater

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Auto Reviews in the Whitewater Area

  • Disappointed with last two visits with the my GMC Acadia. I learned to... read more Disappointed with last two visits with the my GMC Acadia. I learned too late that I way overpaid for thermostat and oxygen sensor. I think I paid Silver Lake $1,500 for a repair that would be about $600 from nearby competitors. Ridiculous. This week’s experience was similarly frustrating. I spent $700 to find out that I need my transmission and gear shifter replaced. My hunch is that information may cost $200 elsewhere. Your $10K — $12K quote for a refurb transmission is out disconnected from the market that it actually evoked laughter from a nearby competitor. If I opt to replace the transmission, I have a quote for $5,900 all in. This leads me to just shop Silver Lake when I need tires because there is pricing transparency for tires across the market. I feel like like I am now down about $1,400 to Silver Lake and my car still needs repair. Not a good look for the shop. I just assume this quoting strategy is a company directive as I think highly of Austin, Zach, and Mike. All three are great. Thank you for the opportunity to share.

  • I paid $184 for an incorrect diagnosis. Prices seemed extremely high. ... read more I paid $184 for an incorrect diagnosis. Prices seemed extremely high. You wanted to charge me over $1000 dollars to install an ignition switch and I found the real issue was a bad fuel pump driver module

  • This is the last place I would come for any kind of service work. I pu... read more This is the last place I would come for any kind of service work. I purchased 4 B.F. Good rich tires with the understanding from your overall Silver Lake company manager that I would receive a $50.00 rebate on the 4 tires I purchased. The only thing I got was lip service and vague responses to my questions about the status of my rebate. I finally got a new service guy to give me the info for how to reach the status of my rebate. When I went to the site I found that the rebate was never applied for as promised and would not be honored. This is the first opportunity I have had to express my complete contempt for your company.

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