Horrible experience. First repair they did was not related to the pro... read more Horrible experience. First repair they did was not related to the problem I asked them about and cost me $85. But i was made to believe it was needed. Second repair that was done over 2 weeks later and they had my suv this entire time, was the fule pump. I was quoted the total would be no more $525. All of my conversations are documented and recorded. I get a final call saying my truck is finished and the total is about $850. I asked why my total isn't $610 I was initially quoted and was told she gave the green light to do other repairs not related to my problem without consulting me first. Spark plugs and air filter. Even though she admitted to that she also said they wouldn't remove them or eat the cost but I would incur them. Oh and if I didn't pay what she wanted I wouldn't get my truck. Like a ransom or if I said anything online about this she would call sheriff and say my suv was unfit to be on the road and demand it be towed on a flatbed. Marking someone's bill up % 40 without consulting them first and handling it the way she did was criminal and unprofessional. I'm not one of their friends or family so I will leave an honest and candid review. Dignity, honesty and self respect are worth more than gouging and new customer % 40. Take your business elsewhere.
