Unfortunately if we could have given a 0 score we would. Our story beg... read more Unfortunately if we could have given a 0 score we would. Our story began a year ago when we fueld up in Page AZ(July 2022) and evidently there was water in the fuel-blown fuel pump. We store our boat in Needles and have used Premier for oil changes etc. We called them as soon as we got to CA and were told they could not get to our boat for weeks- so they picked it up at storage. Weeks later after the wrong part was ordered the first time, we were assured that the boat was 100% fixed (Sept. 2022). Due to health issues we were unable to get the boat on the water until this July. Same failure. My husband took it to Premier July 5th thinking that we would be greeted by great customer service and appologies. Just the opposite. Mike said that"whatever the problem is it was not his work and provided no warranty for work done" because who knows what we have done in the meantime, even though my husband begged him to look at the motor hours proving that there literally only 10 minutes more that when he made his supposed repair. He refused and said he would not even consider looking at it unti September. We will never give this business a good review. We feel so strongly about this that if you have any questions please email us @ blambert64@me.com.
Qualified, competent, reasonably priced. I spent a day just looking at... read more Qualified, competent, reasonably priced. I spent a day just looking at everyone’s shop before I made my decision on where to take my outboard for transmission work (as I showed up on Monday morning and found out boat shops are open Saturday and closed Monday). Easy decision, really not many shops qualified to do much more than minor service or maybe lighting or stereo installation. If you want a good mechanic for a fair price you shouldn’t be disappointed. I found Jim the manager to be straightforward and easy to deal with.
When it comes to being a straight shooter!!! Matt is the GO TO GUY!!!!... read more When it comes to being a straight shooter!!! Matt is the GO TO GUY!!!! Professional,courteous and REASONABLE!!! HONEST!!! We've needed his services (3) three times and he totally hooked us up. THANK YOU MATT!!! Bress Family Las Vegas, NV
