Time and again I have received excellent car service at Exclusive Moto... read more Time and again I have received excellent car service at Exclusive Motors, as a single woman I've been taken advantage of in the past by other mechanics. Roman was recommended to me and the first time I took my car in he earned my trust. What I thought was going to be a very expensive trip to the mechanics turned out to be minor and inexpensive. Roman took the time to communicate thoroughly with me and was cautious with my time and money. I really appreciate Exclusive Motors. They are a company based on integrity! Cindy
I can't believe it has taken me this long to write a review. This plac... read more I can't believe it has taken me this long to write a review. This place is by far my #1 go-to in the area. The owner is really personable and recognizes me by name. Being a young woman, it's hard to find someone you can trust to be honest with you when it comes to auto repair. A while ago, I took in my car because my battery would spontaneously die on me. They noticed the hood prop rod was rolling around in there and knocking the cables loose and just put in a little clip to keep it in place and sent me on my way, free of charge! That's what made them A+ in my book. They've always been very honest with me and very accommodating. I usually have only come in for oil changes, which are speedy, cheap and easy. My only complaint is that sometimes I drive up on a Saturday (I've moved out of the Arden-Arcade area) and find them to be closed. I'm hoping this review helps them stay open as many days as possible!
I tried calling to request to have my car fixed or serviced. I have an... read more I tried calling to request to have my car fixed or serviced. I have an Inifiniti and it has been having some electrical issues. Both of these listed as something these people fix. The guy on the phone who didn't even address himself cut me off mid sentence told me that "he will pass" on my problem. Wow! How rude. I do NOT recommend this place. They don't even know how to properly take phone calls.