I scheduled an appointment here this past Saturday for a tune up after... read more I scheduled an appointment here this past Saturday for a tune up after seeing the reviews for this place on Yelp, due to my car riding a little ruff. Me and my fiance had no idea what was wrong with it so we decided to start with a tune up. Peter the owner of the shop started the car and right away knew what was wrong. After checking under the hood he could see that I needed a new water pump. I was amazed he had seen that right away. I went ahead and got the tune up, new water pump and a new serpentine belt. Needless to say I'm happy with my decision and happy to have found an honest and hardworking auto repair shop. I highly recommend My Bad Boys Auto Repair. The ratings on yelp do not lie.
I was looking for an honest, straight forward, no-glitz service shop w... read more I was looking for an honest, straight forward, no-glitz service shop who could take care of our 2 Subaru's. I Yelped the Walnut Creek area and found Car Doctor with straight A's. That piqued my interest. After reading the other reviews, I thought I would give Car Doctor a try. I know my cars histories inside out, as I keep a spreadsheet on their services, mileage when anything happens, etc. I even know how many millimeters are left on my brake pads. I was 99% sure I needed rear shocks, and I knew the rear brakes on the wagon were very low. And that's what also Car Doctor said. No up sale, no gimmicks, just the honest truth.
I took my car here for what turned out to be a simple, small electrica... read more I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.
