I called Mike for an estimate to fix our car. He communicated clearly ... read more I called Mike for an estimate to fix our car. He communicated clearly with me his fee structure, right up front. He came out the next day to look at our vehicle right where it was parked, which was in front of our house. After his initial diagnosis, we discussed his plan to fix the oil leak and the total cost. He said he never exceeds the total cost quoted, but only charges for time spent and materials, so the total can be less than the quote. He then purchased the parts and installed them. He kept me informed and was easy to talk to. The repair was completed successfully, on time, on budget and not a drop of oil was spilled on the street. He even checked back a week later to make sure I was a satisfied customer and I was! I will definitely call Mike the next time I have an automobile issue.
I purchased a used 2000 Nissan Maxima from Dublin Nissan on 8/27/2010.... read more I purchased a used 2000 Nissan Maxima from Dublin Nissan on 8/27/2010. This was a replacement car for a 2000 Maxima that I owned but was totaled in a recent auto accident. I found a replacement at the Dublin Nissan dealership, which appeared to be a perfect replacement because the Car fax report I was given by the salesperson indicated that it was maintained regularly according to the 2000 Nissan Maintenance schedule. In addition to the Car fax report, the salesperson showed me a list of recent repairs that had been performed by their service department to bring the Maxima to acceptable Nissan sale condition – Services performed included replacement of the two front tires, and brake pads on all 4 wheels. Based on both the Car fax, and the Dublin Nissan Service reports I expected no further service would be required for sometime. Was I wrong! After we purchased the car and drove it home over a hundred miles away, my wife sensed a vibration in the steering wheel while braking to exit off of I-80 near our home. I was concerned enough about the vibration that I took the Car to the Brake Masters in Roseville on the following Monday. They checked out the vibration and found the front and rear rotors to be warped. They had to resurface the front brakes, replace the rear ones, and replace all four brake pads. The brake job cost me $ 655. I contacted the Dublin Nissan salesperson, and asked Nissan Dublin to help pay for the brake job, since the Dublin Nissan Service just serviced them and did not disclose that the rotors were out of specification. The Nissan Dublin’s service department had to know the rotors were warped because they reported the brakes were check, and only needed to replace the brake pads. I believe that the Dublin Service department should have fixed the rotors and replaced all the brake pads before giving their approval on the brakes and the sale of the vehicle. I cannot recommend anyone buying a vehicle from this dealership. To date, I ha
