The owner, Glen, really knows about taking care of your customers. I ... read more The owner, Glen, really knows about taking care of your customers. I didn't know what to expect from an independent BMW repair shop. My factory and extended warranty ran out and I needed a starter replaced and the dealer quoted an arm and a leg! On Sunday evening I left a voice message requesting a quote for the service to my car. I immediately received a text message with a quote early Monday morning. Ruben was not just genuinely a cool guy but very straight forward and open about the quote and diagnostic. The prices beat the other repair shops' I contacted and the experience was way better than what I experienced at the dealer. I even received video clips of him showing me how he replaced the starter and other steps. Honesty, no gimmicks, the best price I explored, great customer service, and I will definitely continue my servicing needs here
Excellent for the price!!
Don't sign anything before you can get the car checked out, if not mak... read more Don't sign anything before you can get the car checked out, if not make sure you get the Contract Cancellation if not they will want you to pay $1,300 for a restocking fee. All of my paperwork was not even completed but they wanted me to pay this all in cash , so I had to agree to them replacing the brakes and tires. Days later I had a flat on the "new" tire, so if you are looking for reliable transportation this is not the place. The cars may look nice, and the test drive may go well, but you may end up driving off with no brakes (%5) and no tread on the tires, dispite how nice, and clean the appear to look. Double check the contract before signing they added money on the cost of the car listed, and it did not come with everything listed.
