First let me say the African american manager I assume never greeted m... read more First let me say the African american manager I assume never greeted me. We had new tires and two alignments done and less then 6 months later the tire was half bald which obviously indicates the alignment was not done properly. As soon as my husband begin to question and ask about next steps we were immediately told to read our contract and we were basically "dumb" for thinking that should be pointed out. The manager said come back later and I'll do the rotation although you didn't read the contract over and over in an extremely patronizing manner. I have an 08 ml350 in good condition so if the work had been done right we would not need new tires less then 6 months later. More then that this gentleman is basically "yelling" at my husband as if he is not intelligent. My husband is an accountant of high intellect I then informed him not to contract me because we own a business and are aware of how contracts works. At the end of the day we do what is right for the customer not in a manner that demeans or patronized them. He begin to yell louder mock me say " I'm not dealing with you I assume because he did not want to be corrected by a women. This man was extremely unprofessional condescending. Funny thing is when the caucasian women went to get her car he placed her keys in her hands warmly and said have a beautiful holiday. But I did not even get a how are you today. Being in management for 17 years I have never personally experienced reverse racism. Guess there is a first time for everything. Please stay away from this place. If you can't please read your contract and you will be better served if your non black. Good luck and choose wisely.
I arrived and asked if they could SMOG my truck and it was done quickl... read more I arrived and asked if they could SMOG my truck and it was done quickly and efficiently. Going to bring it back to have it serviced on a regular basis. James Pinmental
Staff was helpful and did not try to haggle me with ridiculous prices ... read more Staff was helpful and did not try to haggle me with ridiculous prices or false claims. Once I was going to be late for work with two flat tires. Luckily I was close to this place and they were willing to take me in. Once the repair and rotation of the tires were done, I was charged nothing! That's right nothing, I couldn't believe it. If you are in need of maintenance I recommend you check these guys out. Henry Sanchez
