Stop N Go Smog

this business is a giant scam. they live and feed off people failing smog tests for no real reason. hard working people come here to have their cars tested by an honest business and get shafted with bull crap excuses and misinformation. im angry cause my car failed smog twice and as business owners these guys should except people to be angry when hard earned money is being flushed down the toilet. the first time it failed was because my car battery had died and apparently the car cpu resets its monitor checks so even tho my car passed smog with flying colors since the computer hadnt done its own monitor checks they failed it. this second time i bought a code tester to see when all the monitors were ready to go which they were when i showed up. i thought all was gona go well until the young smog technician who cant explain his way out of a paper bag tells me my car failed due to a vacuum leak. having failed smog before i asked him did the car fail smog or did it fail because of a vacuum leak. thats when these weasels start to work their magic and all they see is a big fat $$$ on hard working peoples faces. he starts to tell me it failed because of the vacuum leak then he says theres a cracked vacuum hose if i wana take a look at it... he told me there was some tape on the hose and he removed it and saw there was a crack on the boot of the hose. i was angry he even removed the tape. i thought this was a visual inspection not a remove anything you see from my car and do what you want. he didnt even ask me if he could go into my engine and star removing things from it. granted it was just tape the state laws say VISUAL inspection. im not sure if these guys are thieves or if they participate in unlawful activity to make sure people dont pass smog. on what planet does visual inspection mean start pulling tape and componets from my car ? the owner walked in and hes just a big an idiot as his technician . using word manipulation and scare tactics to get people to pay for their crooked thieving practices. they make so much money from failing people its not even funny and they know this. just before my car was smogged a gentleman had also failed because he was not aware you had to drive your car an X amount of files to reset your car monitors or regardless if your car passes the actual smog portion of the test they will fail it.. these guys are very unprofessional and its obvious they live to rip people off. yes i was angry for my car failing but what made it worse was these guys obvious scam tactics and manipulation . visual does not mean start fooling around in my car removing things you should of asked me before you did. i will never go back again and i hope no one else does either. you have been warned.