Went to get my A /C recharged. The guy tells me that it's holding pres... read more Went to get my A /C recharged. The guy tells me that it's holding pressure, but two valves are leaking. (What?). Tell's me my cabin filter is totally clogged. ( Just changed it two months ago, checked in parking lot after they were done, it wasn't ) $330 later, he tells me it is working fine now and is 32 degrees colder, but I won't notice today because it's not that warm out. I was watching these guys working on my car, when they were supposedly working, and I really don't think they did a thing. I would not take any vehicle here again, in fact I would like to take them to small claims court. They are committing fraud in my opinion. BEWARE!!!
Absolutely love this place! We have both bought a car through JP, and... read more Absolutely love this place! We have both bought a car through JP, and take our other MBs here for Service. They do an excellent job! We had a VERY bad experience at the main MB dealership in Laguna Niguel and were lucky enough to fine Rubens! They know what they are doing and are good at it! Kim Owner-Parker
I called and talked to George. He answered all my questions. gave me a... read more I called and talked to George. He answered all my questions. gave me a quote and took his time with me. Driving a luxury car I am use to having shops and dealerships charging outrageous amounts for work and products. George changed all that. He was honest and even gave me a better deal than the best possible price I could find. He then ordered my tires for me and had them the same day. When it came to the work. they were very detailed and true experts. The work was flawless. Very friendly staff. I wish I could give them 5 more stars as they are a cut above the rest. If you want the best possible service go see George Aaron Doolittle
