My car randomly wouldn't start one day. It was a very hectic morning a... read more My car randomly wouldn't start one day. It was a very hectic morning and I had a ton of things to do. And worst of all, it was parked temporarily at the wrong place - so I would have gotten a parking ticket soon. Thankfully, I found Jay. He came out and found the problem in just a few minutes. The starter was broken. He went and got a new starter, and installed it right away. Worked great!
The BEST tire place! The atmosphere of the business is very relaxed an... read more The BEST tire place! The atmosphere of the business is very relaxed and friendly, and they make sure that if you decide to wait there, you're totally comfortable doing so. But more importantly, they're fast and efficient, polite and courteous, and have good pricing with no tricksy upselling. I've bought tires here and had them checked just for tire pressure; nobody made me feel dumb for requesting that simple service. The wonderful person who helped me today was Kurt, and if you ever get to deal with him, he's an angel. He was super kind, knowledgeable, and respectful. He's a huge part of why Redwood General Tire will continue to get my business for years to come.
Bob's saved us today: it was a Friday afternoon, the car started doing... read more Bob's saved us today: it was a Friday afternoon, the car started doing something wonky (chugging), and they were still open. We called in, dropped by, and were on our way in less than an hour: Bob's replaced the very part that was causing the problem, with their customary smile. These guys are incredibly generous with their time, especially for recurring customers like us, the loyal Volvo types that are willing to endure trips to the service center for the safety and drivability of these great cars. Best Volvo place in Berkeley!