Went to Macy for a transmission overhaul. Went back several times afte... read more Went to Macy for a transmission overhaul. Went back several times after for poor shifting and was told no problem. Reverse went out and was told 2 weeks to check it out. $ major back surgeries and was still put off where I had to push it backward. Long story short never fixed problem that caused low/reverse band to snap. Got BAR involved and Macy was cited for numerous violations including NO receipts for any parts put into my trans. BAR recommended refund and Macy ( JR ) said NO. Taking them to court next. If you had work done there chances are there are no parts receipts for what they put in your car either. Dishonest company.
Do not go here! The Tech and the Boss were very rude to say the least.... read more Do not go here! The Tech and the Boss were very rude to say the least. They charged my twice for a job they screwed up the first time. Then after three hours of telling them I wouldn't pay them again to fix their mistake, I was PYSICALLY and verbally ATTACKED by the tech. I don't care how much you disagree with someone, it is not okay to PULL YOUR COSTUMER OUT OF A MOVING VEHICLE!
My VW Jetta was in a minor accident but it required replacing a door a... read more My VW Jetta was in a minor accident but it required replacing a door and fixing the suspension system. Ed worked with me and was very professional and attentive. He called often to let me know the status and went the extra mile in all ways. My car now looks like new and actually drives better than it did before as the suspension system feels tighter. I would recommend anyone I know to use their service!
