Acura service near Redlands, CA

Since 1964, Redlands Auto Electric has been there for the people of Redlands. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Redlands has to offer. Our family of technicians and service staff sees their work here at Redlands Auto Electric as more than a job. It’s their vocation and livelihood. Each member of our team is invested in your satisfaction. Redlands Auto Electric was founded on the basic idea that everyone deserves respect. It is our mission to treat each person that comes through our door with dignity and sensitivity. We believe this attention to detail has paid off by providing us with our loyal, friendly family of customers. That’s what makes Redlands Auto Electric the best car service in Redlands!

I don’t know how to review this mechanics shop. I had a full brake job done on my van. The back brakes squeaked afterwards and they replaced all the parts and did the job completely over again. Then the front brakes were faulty, my steering wheel wobbled like crazy. They had to re-do the entire job on the front. This is two separate appointments, for a total of 3 times in the shop. My conclusion is this: If they had used quality parts to begin with, I would not have experienced this. Either that, or they never even replaced the brakes, they didn’t do the work at all, took $1845 and ripped me off. They didn’t show me any bad parts, didn’t offer to show me or give me my old parts back. The office gal is wonderful and tries very hard to make sure the customers are happy. They did fix the problems in the end. But it took too much of my time, too much of my lost money not working, and too much trust is lost. Overall review: WOMEN BEWARE. I think they are taking our money and not doing the job.

Kay Jay's is the go-to auto repair in the high desert. They offer amazing customer service and they are very fair on their prices. Most importantly they are a mechanic that you can trust.

My friend's car broke down on Baseline Rd. Nate was one of the gentlemen that helped us. Great help, service, and hospitality. I'd go back there every time! Jay Bowman

This the only shop I take my car to. It's not cheap but the best service and mechanics I've found here in AV. This is a AAA shop. Never a mistake made!

Very poor business practices, they do not protect your property and when something happens they do not want to take any responsibility for the damage. I took my truck in to them, due to a bad transmission. They told me it would need a new rebuilt transmission and it would cost $ 2700.00 to do it. I told them I did not have the money and it would be a few weeks before I had the money. They told me that was ok, I could leave it there they would do the work and then I could pick it back up when I had the money. They told me they had plenty of room to keep the truck there rather than bring it back when I had the money to do the work. While my truck was there it got damaged, someone hit the rear driver fender and damaged the fiberglass fender. I picked up the truck and drove it to Riverside, and that evening I noticed the damage. The first thing the next morning I took it back to them he said that they would review there cameras to see how and when the damage occurred. I waited almost a week and they never got back to me to let me know what they found. I went in to see about the damage and he said that the cameras did not show anything. Rather than calling me to let me know he just figured I would go away. I am very disappointed in there actions. This not only makes me mad, but he has also lost additional work as I have another truck that needs a transmission and they will never get that work as A result of all the hassle they have put me through. If you are going to take your vehicle to them be forewarned they do not car it they damage your vehicle. Very poor business practices..... I am telling everybody to go elsewhere to have there vehicles repaired. As this is a transmission most of the time you will have to leave your vehicle there a days at a time and a lot can and does happen there.

Always warm and friendly, excellent service. Like the new outside seating area, for waiting if necessary.