Mechanic Advisor

Auto Dealers in Westlake Village

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Dealership Reviews in the Westlake Village Area

  • Made the mistake of buying with cash. New dakota pickup stumbles at 24... read more Made the mistake of buying with cash. New dakota pickup stumbles at 2400 RPM. westoaks claims it is "characteristic". Brought it back several times with the same problem. P0300 (random misfire) OBD code at 8000 miles. No repair as it is out of warranty. Limited to under 2400 RPM to prevent OBD code and failing smog test. Not the only problem, the others are drivability (lurching at low speed due to slop in the drive train), rear window blew up sitting in the driveway because dodge glued it to the frame rather than using a gasket, fan first position could not blow out a match, transmission failed (lost all gears except fourth) at 200 miles. Had to drive it 75 miles in fourth because the warranty would have left me in the middle of nowhere with no way to get back. No way I would by another dodge or deal with this "dealer".

  • George managed my service professionally. My car needed a lot of unexp... read more George managed my service professionally. My car needed a lot of unexpected work, but he helped me understand why it was necessary. Thanks, George! The car wash he added for me was a nice touch, though the car wash itself wasn’t that well done.

  • I had backed into a curb and twisted my muffler. It was leaking exhaus... read more I had backed into a curb and twisted my muffler. It was leaking exhaust and making quite a racket. The Tru-Line guys assessed the problem and got me same day over to a great muffler shop to get it fixed up. So technically they didn't repair it, but they diagnosed it and got me taken care of with a great muffler shop. Great service. Quick. I'd go back again.

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