Rocky Mountain Volvo Service

Run - don't walk - away from this place. Run like a rabid dog is chasing you! 

I took my S40 here because it's close to my house. I asked for an oil change, a new strut to hold up my hood, new brake pads, and a quote on the turn signal auto-shut-off gizmo. I was clear that the first three things were authorized, and I'd wait on the quote to decide on the turn signal.

After several hours I got a call from the order-writer Larry telling me I needed a new CV joint and an air filter, too. He also quoted me on $182.50 for the turn signal gizmo, to which I replied, "For a 182 bucks I can turn off my own signal!" and declined to have that fixed. He didn't tell me anything about the brakes, but I figured they just went ahead and did them since it was pre-authorized. 

Larry called later that day and said my car was ready. When I got there, they had done the CV joint, the hood strut and the $182 dollar turn signal gizmo, but not the brakes! I about had a heart attack and asked Larry to have that gizmo removed, stating that I couldn't afford to pay for that. He told me that they couldn't do it, and that I needed to talk to the owner. Larry spent a long time bamboozling me into paying for the gizmo and even knocked off $20. He gave me a sob story about how he was going to have to pay for it himself if I wouldn't, and that he'd get in trouble with the owner. Since it was late and I needed to be somewhere, I agreed. As I was driving home, I discovered that my radio antenna motor was grinding away (for like 30 seconds!) when I turned the radio on and off, and it had never done that before. 

Of course, the next day I realized that I'd been hoodwinked and called the owner, Mike Trevathan. He agreed to put my old turn signal part back in, so I took the car back to him. When I picked it up a few hours later I discovered that my steering wheel was not straight. It tilted left by about 10 degrees. Being the symmetry freak that I am, I knew that it had to be straightened out