Hall's is my first stop when I have issues with my wife's mid-size SUV... read more Hall's is my first stop when I have issues with my wife's mid-size SUV or my full-size truck. They've always been up-front and honest with me. If they can do the work, they will quote me a price and let me know if they find anything else and wait for my approval. If they cannot do the work, they let me know and have not charged for the time they took reviewing the car's issue. It would be nice to have a Jiffy Lube type oil change service, but the quality of work is worth dropping the car off and picking it up when it's ready. (I know, how can you screw-up an oil change --- one shop left a wrench connected to my wife's car that Hall's mechanics found. Others have left a pool of oil that started to smoke, which Hall's mechanics helped clean-up. [Unfortunately, neither of those were things that I did as a clueless dolt, but were for oil changes that I paid for at national chains....].)
As far as my experience goes, the mechanic team there is the best. Phi... read more As far as my experience goes, the mechanic team there is the best. Phil has helped out my entire family and the array of issues our cars have had (Acura, Ford, Infiniti). I went in today to see him for the first time, asked for him by name, and he came right out and had me pull my car up to the bay. He then ran some scans based on the issues I told him and laid it all out for me, advised me on a starburst that I recently got on my windshield (and gave me a company he recommended), and a couple of other issues. I basically harassed him with all my questions/concerns and got straightforward, honest advice and it cost me NOTHING. He was a really big help, and one of the other mechanics even came over and gave some input. Did I mention this was at 4:00pm in the center of McLean? Busy time, and they were that helpful.
Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, inclu... read more Mr. Kim is "the man." I took my 1989 Jeep YJ for extensive work, including removing a bolt-broken exhaust manifold for gasket replacement, chasing vacuum leaks, diagnosing "death wobble" due to a faulty sway bar link, and a handful of other things. I got the vehicle back in spectacular condition. His estimate was spot on (even said he didn't feel comfortable charging me for something because it'd put me over the original estimate), the service was performed perfectly, and in a timely fashion. He's also incredibly kind and honest from what I can tell. In fact, I overheard a telephone conversation, the content of which I won't disclose out of privacy respect, but the conversation reinforced my belief that he is a very honest businessperson. I've recommended the shop to other local patrons and will be taking the YJ back there for routine maintenance as well as any (*knock on wood*) repairs. I recommend Skyline without hesitation.