We have been to Rich's about 6 times and have always had a great exper... read more We have been to Rich's about 6 times and have always had a great experience. My Honda Odyssey runs better than ever! Thank you!
During Covid-19, none are wearing masks, there's no hand sanitizer, th... read more During Covid-19, none are wearing masks, there's no hand sanitizer, the place is filthy, the seats look like someone rubbed grease, sweat and food onto them and the bathrooms are a mess as well. There was dark marks on my door, dash board and steering wheel indicating that they didn't wear gloves and didn't wash their hands after doing whatever. Price wasn't great for what what I bought. Personally, when people don't call you by your name and call you Boss, it's another word in the service industry that's demeaning. On a positive note, the service was preformed within the time given. I wont be going back.
I recently took my 2006 Toyota 4-Runner here to fix an issue with the ... read more I recently took my 2006 Toyota 4-Runner here to fix an issue with the A/C. Their pricing was very fair and they were courteous, honest, respectful, & timely in completing the job. Unfortunately, there was a minor issue with a part that they installed and, without hesitation, they honored the warranty and completely re-did the job. Wow!! I would like to recognize Robert (the manager) and Mike (the mechanic/shop foreman) for going above and beyond to make sure I had a good experience. If you need auto repairs, give these guys a call. You won't be disappointed. Dan Tesenair Rockledge, FL
