I can't say enough about the excellent service I received at preferred... read more I can't say enough about the excellent service I received at preferred Collision! The owner Tom spoke with me personally and described in detail what needed to be done and how long it would take. My car was completed on time as quoted and looked brand new. I would recommend him because he is HONEST, reliable and does an excellent job fixing and restoring vehicles. Being in an accident is emotional enough and it's a true relief to know that there is a company that still believes in customer service and stands behind their work. Client for life!
The service and work is the best That I've ever witnessed in my life ... read more The service and work is the best That I've ever witnessed in my life time. The owner, Tom's major concern is to provide his clients with the best rated service and work that anyone can imagine. He's very generous and alert to each clients needs. If there was a 10 star rating to put on the Hollywood walk of fame he should receive that award. Their performance is tops. Please allow him and his wonderful service and excellent work put you in AWE. Your vehicle will look like glass when the painting is complete and put back in your possesion. Do not deny yourself this amazing experience. Client Charles Rapelyea
To begin with I was quoted $130.00 to get my windows tented w/ my wind... read more To begin with I was quoted $130.00 to get my windows tented w/ my windshield strip included. Instead I was charged $150.00 to have the job left undone. I was also told that it would only take about 2 hours...3 hours later I still have a portion of the car (windshild strip) undone. I was told by "Jay" "come back by in a couple of days & I'll finish it for you"! So I did, and things came up, that's cool I understand stuff happens! However, what I don't understand is a months worth of EXCUSES!!! So upon my last visit (appointment) there I'm told as I walk in the door "I forgot about you", that's nice to know. So as I'm waiting patiently as I"ve done for about a month now, I was starting to get aggervated about the whole mess. While on the phone talking to my husband telling (venting) to him, Jay walks out of the back and says "go somewhere else to get it done, I hear you talking trash". Wow really, that's the way to run a business, not that it was really running great anyhow. What made him so mad (mad enough to tell me to go else where) was I said I wouldn't be referring anyone there to AUTO HOOK UP! So my advise to you is if you want your vehicle COMPLETED...DO NOT GO TO AUTO HOOK UP!