I came to Exquisite after viewing others clients' 5-star reviews. I wa... read more I came to Exquisite after viewing others clients' 5-star reviews. I was not disappointed. When I indicated the front desk associate the reason for my visit, she immediately spoke with her superior and asked a technician (who had not yet gone to lunch - it was,in fact,lunch time), to come out and look at the misaligned front bumper of my 2016 Mercedes Benz E350. Without any delay, he brought out the necessary tools and immediately loosened and realigned the bumper. I was impressed with the professionalism of the Staff, and the thorough knowledge and skill of the technician. If there were a higher than 5-star rating for this enterprise, I would not hesitate to select it. Very highly recommended and thoroughly satisfied with the service. Thank you!
This shop is amazing. The customer service and quality of the repair w... read more This shop is amazing. The customer service and quality of the repair was top-notch. I am very familiar with the collision repair industry as I worked in the industry in NY for over 20 years. I am also very meticulous with my vehicle (2017 zo6 corvette. The office kept me informed throughout the repairs and when we went over my vehicle at the end, it looked like it came out of the show room. I would recommend them to anyone who wants great quality
Very poor customer service the Manager was very rude said he was not s... read more Very poor customer service the Manager was very rude said he was not sure if he could give me an estimate since I didn't have an appointment yet there was only 1 customer there besides me. I waited anyway after waiting 25 minutes he's customer left and instead of doing his job and finally assist me he sat there talking to his secretary telling her she needed to bring him coffee & blah blah blah none business related stuff. So I left and will never go back there again. You figured he would want my business but sadly that was not the case. Found a much better and professional shop!!
