WARNING: Do not buy a car from CrossRoads Used Cars Inc, 608 W. Pearl... read more WARNING: Do not buy a car from CrossRoads Used Cars Inc, 608 W. Pearl St, Rt9, Tremont, IL 61568! Do not make the mistake that I did, do your research before buying from them. I bought a vehicle from them the evening of 10/14/13. I was buying a vehicle for my son, and was assured that the vehicle had been inspected and had no issues. I drove the vehicle 40 miles home. When I got home, one of the wheels was smoking from a frozen brake caliper. I had the brake fixed the next day, 2 days later on 10/17/13 the vehicle would not start when I left work. I had to have the vehicle towed to a shop. The fuel pump had quit working, and it needs a new belt tensioner and pulley. I have owned the vehicle for 3 days, and I have had to put more than $1000 dollars into it to keep it running. I realize that I bought the vehicle "As Is", but more than $1000 in 3 days is not acceptable when I was assured it was inspected and everything was fine. I called the owner, "Mike", he was very unfriendly and blamed me for taking the vehicle to a shop to have it repaired. He claimed he could have fixed the vehicle for $40. Sorry, after the headache I have had, and being lied to, you are not going to work on my vehicle. He was not willing to reimburse me for any of my repair expenses. If you buy from them, be willing to dump more money into the vehicle, it appears they work on them long enough to get them running to sell. You will regret buying the vehicle if you have to be out your hard earned money, and then be treated like crap when you call them. Terrible Customer Service! I will never do business with them again, and I will warn everyone I know to stay away from there.
They did a great job on my brake and new tires. My car rides so smooth... read more They did a great job on my brake and new tires. My car rides so smooth now. Awesome job guys.
I bought a pre owned Jeep Cherokee from here. I was happy with how ev... read more I bought a pre owned Jeep Cherokee from here. I was happy with how everything went and was able to get a great interest rate. I had a taillight out, so I took it to a dealership that is very well known down the road from where I live. They got it in within a couple days and told me that there was some problem with an Electronic Module and it was going cost me about $1100!!!!! I immediately called Art Hossler's Auto Plaza and told them what was going on. They got me into their service department the next day and it turned out the problem was a broken wire, they repaired it and it cost $60. I was so relieved. I am happy they took good care of me and will be going there for everything from now on. I'm scared not to. - Rick
