I took my ML 350 due to a problem with the Engine. The drive chain had... read more I took my ML 350 due to a problem with the Engine. The drive chain had broken. The dealer's recommendation was to repair and cost was something of buying another car! So, I took to Dupage Auto Werks. The recommendation is to replace the 118K miles engine with a much lower engine. They shopped and found a fimilar engine and practically did a 'Engine Transplantation'! Now that I have an engine not only has a lower mileage, but also was cheaper overall. Very satisfied with them to have suggested and able to get my car worth somehting that I can keep it a much longer time!
Been using A-1 for years. Have always stood behind their work. Had sho... read more Been using A-1 for years. Have always stood behind their work. Had shocks installed, did work quickly for agreed price & rotated my tires while vehicle was there.
AVOID AVOID AVOID Honda Northwest! I bought a bike from them 3 weeks l... read more AVOID AVOID AVOID Honda Northwest! I bought a bike from them 3 weeks later the stator went on it. I took it back thinking they would help me considering I didn't even make my first payment and had a major breakdown on my first road trip. Instead the GM JASON LIED AND STARTED SWEARING AT ME because he told me the reason it went is when I put a new battery in it was the right battery 14BS but had the wrong ports and the bike didn't get a "proper connection" and that burned out my stator. When I put the new battery in it started right up and I was two hours on my way home stopped for gas and it wouldn't start again. It died three times on my way home having to jump it off my cousins bike. and I talked to a number of certified mechanics even other Honda dealers and they ALL tell me he lied and is just trying to put blame on me so he doesn't have to pay for it. Two ways to hook up a battery the wrong way and the right way if it wasn't hooked up right my bike would of never started. They are cheats and only want your money as soon as you sign the paper and walk out the door you are as good as garbage to them. I wish I would of never bought from them and will tell every soul I know to run fast and far away from those scam artist cause even their corporate office won't help you cause they are independently owned so you are on your own. I should of known better when their parts guys are the ones on the floor selling bikes as well. Very low class and unprofessional. CHRIS WAS THE SALESMAN/PARTS employee who sold me the broken junk and told me there was 0 wrong with it. I see Chris is usually the 5 star review on any site so don't believe the good review from a employee take my advice a guy who actually got scammed by them and is not on their payroll!
