My fiance took her car here paid 80 for the inspection test and these ... read more My fiance took her car here paid 80 for the inspection test and these so called "mechanics" write up a repair sheet and it doesn't not even specify which correct parts need replacing. The repairs it needed one the sheet from the "mechainc" said front control arm/tie rod. Just like that. So I called the shop and ask which side was it that needed repairs the passenger or driver side that needed the repairs for the control arm and for the tie rods was it inner or outer tie rods? Both "mechanics" that work there refused to tell me the exact location of the problem UNLESS I PAID AGAIN?!?! I called him 3 times to ask for answers on what I already paid for he still refused to tell me which parts needed replacing.
I have had my car serviced there several times. Anthony has always bee... read more I have had my car serviced there several times. Anthony has always been accommodating and very thorough. Explains what the problem was, how they fixed it, and what I might do to prevent it in the future. All at a very acceptable price.
I had a terrible experience dealing with this company. I will be sure ... read more I had a terrible experience dealing with this company. I will be sure to call the Illinois Commerce Commision at 1-800-524-0795 to file a complaint and may possibly take my case to small claims court. Consumers united against unethical business practices. Read this article about predatory towing practices: http://chicago.cbslocal.com/2011/04/21/state-can-now-crack-down-on-illegal-tows/
