I don't doubt the mechanic. He answered all questions honestly and co... read more I don't doubt the mechanic. He answered all questions honestly and competently. I was shopping around and asked another shop specializing in German cars and he gave me the book hours. This was reasonably within limit of what the mechanic of German Auto stated. But when it was time for the bill, I find that the man hour billed was on the very high extreme of what the book hour stated. And when I asked him about this "pipe rerouting" that the mechanic told me was just lifting a series of pipe higher because it was scraping the concrete, he said he had "forgotten" that the mechanic had reduced the hour needed. Really? from 1.6 hrs to 1.0 hr to lift a few tubes a few inches higher? This is also not "rerouting" as he told me over the phone. The owner after I caught this, quickly told his secretary that he was going to take an early lunch. I can tell you that this is the LAST time anyone I know will be bringing a car to this shop. Its not because of the mechanic. He was actually the reason why I was fine w/ leaving my car there initially. The owner is untrustworthy, and if my car wasn't already worked when I started dealing w/ this owner, I would've switched shop immediately.
BE CAREFUL...BE WARNED. I purchased a car from the dealership on a Tue... read more BE CAREFUL...BE WARNED. I purchased a car from the dealership on a Tuesday and by Friday the bandage had fallen off and the vehicled true colors started showing. After spending thousands on a car, two days later i was then paying to get a diagnostic test to be there are many technical and electrical issues with car. Of course i called the dealer back and two day of the purchased this car KRISTI DUPLANTIS AT THE HOLLYWOOD IN HOUMA LOCATION basically told me good on getting my repairs. It has been a week of hell. Thousands of my dollars gone. And a car im afraid to drive due to the issues that Kristi and K & N Wholesale failed to mention, made to attempt to resolve, and have left me to deal with. NO VERY GOOD BUSINESS PRACTICE I SAY.
