I brought a car in for a fuel tank leak and did not specify a budget. ... read more I brought a car in for a fuel tank leak and did not specify a budget. Weeks go by and I finally call and get someone on the phone. They inform me the repair won't be pretty because it's an old michigan car and suggests a patch job. I would like the repair but if a patch gets me back on the road then cool. Nope. 2 months later I finally get someone on the phone who tells my they "aren't gonna be able" to fix my car. I flatbed it home and fine no attempt at either the repair or the patch job they suggested themselves. 0 stars. Fecken 0.
Top marks for customer first communication skills and attention to det... read more Top marks for customer first communication skills and attention to details resulting in renewed confidence and piece-of-mind that had been lost with this vehicle. Kevin and Ryan spent the day with it going thru the needs and the improvement is amazing. The ability to know I have a resource available in Dykstra's Auto Service is huge! Thanks Kevin and Ryan.
I been a customer here for 27yrs. They will always take care of you li... read more I been a customer here for 27yrs. They will always take care of you like family. They actually fix the issues that need fixing. And won’t tag on extra stuff to make money off you. Then will advise on things that will need some help in the future. A true business of integrity and caring.
