Suv repair service near Mount Morris, MI

The sales guys were very nice, quite likable at the start. I thought I was going to have a good experience. I really hoped I would, because I liked the vehicle I was interested in. But I kept flip-flopping back and forth between feelings of "this place feels slimy" and "this place is alright." SLIMY: Car kept stalling during test drive. No codes. Just kept stalling. ALRIGHT: They apologized, stating they just got the car in the night before didn't know much about it yet. SLIMY: I asked them about trading in my car, and they gave me a low-ball offer. $500 behind the other dealerships. Their pricing was very high for such an older, high-mileage car. ALRIGHT: They said I could take it to my mechanic. SLIMY: The one guy left for a moment to "tell his boss to go look at my car," and then as soon as he came in, he magically got a call from "someone interested in my car," and started talking to this so-called customer on the phone in front of me at his desk. I started laughing. Total BS. ALRIGHT: Said he was willing to work w/the price if my mechanic found any issues. SLIMY: As soon as my mechanic lifted it up and started checking things....PIECES STARTED FALLING OFF THE CAR. My mechanic started pointing out the half-@$$ "fixes" that were done on this car to cover crap up. Bent valves (looks like the previous timing belt had blown), missing cotter pins on newly replaced tie rod ends, totally rusted out suspension and steering parts everywhere, very off-balance tires (some wheels had too many weights, some didn't have any!). Basically, within a matter of months, I'd have spent nearly $3000-4000 more in parts just to keep it together. So there were two options: either they were totally fine not knowing the true quality of their car, or they knew and were totally fine letting me drive away in it. ALRIGHT: He was very apologetic, and I'm giving him the benefit of the doubt and trusting that he didn't know what all was wrong with it (said it was a repo they got at an auction). SUMMARY: I really wanted to have a good experience here. And for a few times, I thought I was. I think if the car were good to begin with, the experience would have been much better. But their annoying novice sales tactics, and willingness to send me off in a death-trap made me never want their business. IN CONCLUSION: If you go there, get a trusted mechanic to look at the car you want before you buy it. Don't trust theirs.

Grand Blanc Auto Repair & Tire services vehicle owners in Grand Blanc and Flint Areas. We are dedicated to offering the best service to you through thorough inspections and upfront communication with you. We offer flexible hours to come in that fits even the most busy schedule. Get your brake repairs done right with our ASE certified techs. Give us a call to schedule an appointment or book online. Our number is (810) 603-7870 and our website is grandblancautomotive.com. We look forward to hearing from you.

I have only had good experiences with these guys. I have been here several times, and while they aren't the lowest price I've found, they have always done a quality job. I've not been to another repair shop since I started going to them.

Dex-Tech helped our son out yesterday while he was at college. His Tahoe broke down. We had the vehicle towed the facility and Dex-Tech took care of the problem and got our son back on the road so he could come home! Thank you so very much for your top-notch service always! We are happy to have a facility that we can trust while we are away from home! Thanks again! Julie Hazeltine