Transmission repair service near North Branch, MN

Tony was very helpful with looking into a fix for a detached splash guard. I've been an Apitz customer for many years, and have always received prompt, courteous service.

Overall the work on my vehicle was flawless, but the communication was below standard. I had schedule an appointment for an oil change and for a service check an my rear breaks. I dropped my truck off a day ahead of schedule as requested so they didn't have to wait for the vehicle to arrive to start work. On my appointment day I received an estimate in the afternoon which was great but greatly over estimated. I then called a few hours before the shop closed because I was wondering what the status was. I was told "I was just about to call you, are you okay with the estimate? We have the parts in shop, and would be ready Friday." I agreed and denied some of the other work requested because I didn't feel it was needed and waited till Friday. I expected a phone call when the vehicle was ready. I never received that call. I called them an hour before the shop was closing, I was worried or thought I did something wrong. I was shockingly told "We decided to pull two vehicles ahead of yours due to them having more severe damage. We figured you could pick your vehicle up and drive it this weekend and return it Monday as the work is minor and your vehicle is drivable." After that conversation, I decided to let them keep it because I was so worried about it getting bumped or even worse inadequate service(a rush job) to get it in on Monday. Monday morning I finally got the call that my vehicle was ready. Overall so far the work has held up and no problems. Knowledgeable mechanics that I believe could address and fix any problem you might have with your vehicle. I would say my experience. Stay close to your appointment. Call frequently to make sure the shop is working on your vehicle, and giving updates during your appointment window. To make sure your vehicle is being worked on. It took a week to do an oil change, and replace only the rear breaks/rotors, with all parts in the shop.

I called in a panic right when they opened at 8am on a Monday due to my car giving me lots of trouble over the weekend. Dave not only got me right in as a priority, but he gave me a ride to and from my home so that I could work from home while my car was being fixed. This kind of honest, and caring customer service just isn't common anymore. I had my car back running great as ever by the end of the day and the cost was extremely reasonable. The estimate was not only given to me verbally, but also emailed to me to see what work was suggested. I was able to then make a choice on the work. I trust this shop. Thanks Dave!

My 93 GMC 1/2 Ton 4x4 started losing fluid - brought it in to Transworks and they took good care of me!!! (Turns out transmission likely overheated - they went through cooling system, checked condition of transmission fluid.)

Thank you for your recommendations.

Great work

I would like to acknowledge Service Manager Chris Bakalars of the AAMCO at 662 E. Main St in Anoka, MN. I have been bringing all 3 of my vehicles to this AAMCO location for the last 5 or 6 years for everything from simple oil changes to a new engine for my suburban. I have always received outstanding service from Chris and his crew. No matter what the problem is, he sticks with it until the issue is resolved. The number one thing I look for in a mechanic is TRUST and I definitely have that with Chris.

I brought my car in for them to fix a seal under their warrenty. It was in perfect running condition at that time. Two weeks later they towed my car home. They have refused to take any responsabilty for the fact that my car stopped running while in their care. I have called them several times to try to come up with a resolution, each time I am told the boss will call me back- It has been 2 months and my calls have still not been returned. They have lied to me on several occasions about this whole ordeal. And now I will have to take them to court.