I was initially referred to Weaver's by a friend knowledgeable in coll... read more I was initially referred to Weaver's by a friend knowledgeable in collision repair. After visiting several shops, we settled on Weaver's. We were extremely pleased with the quality of work as well as the exceptional customer service. Over the last 6 years we have used Weaver's 3 times. Our experience is always the same - great service, great work and a staff who is friendly and helpful. David Dibella
Warning: this business isn't trustworthy and they don't stand behind t... read more Warning: this business isn't trustworthy and they don't stand behind their work. I have now paid 665.94 for an Alternator that retails for 121.99 over 1 year and 3 months. Here is how the scam works: they replace your 11 year old Alternator with a subpar remanufactured part and mark up the price 40% and receive a dealer discount off retail from their supplier. Although the supplier provides a "Limited Lifetime Warranty," the part is junk and designed to last 1-2 years before failure. The supplier is hedging that the buyer forgets about a warranty, moves out of town or perhaps sells the car before it fails so it no longer carries the "Limited Lifetime Warranty." Conversely, if the owner still has the car they diligently bring the car back to repair shop that installed/warranted the part and the repair shop charges full labor for the replacement. It's a total win for the repair shop as this generates more labor fee income but the owner is now stuck with the same subpar part. The unethical side is that this shop performed this work without authorization and counsel/option of using factory vs. subpar remanufactured parts. They simply tell you it's warranted after the fact and hope that you move on because you need your life back. Furthermore, on the second repair with instructions to call me after diagnosing the issue they again performed this work unauthorized. There are other "trustworthy" repair shops in this area and strongly recommend that you look at their reviews prior to receiving "unauthorized" service from this business.
This business is nothing more than a parasitic scam facility. Do not ... read more This business is nothing more than a parasitic scam facility. Do not take your vehicle to this repair shop. They falsly advertise as an "authorized repair facility" for major foreign automobiles (BMW, Saab, Mercedes) and they are not. After taking my vehicle to this shop for over two years I became suspicious about the work being performed, the parts being used, and the incredibly high prices I was paying with constant, repeat failures of these expensive parts. I finally contacted my vehicle manufacturer and explained this whole situation to them and they informed me that this business has been "red flagged" as UNAUTHORIZED for any major foreign car repair service. They went on to explain that this shop claims to use genuine parts for whatever vehicle you have but they actually use cheap, aftermarket Chinese parts yet they still charge you for the genuine part you were expecting to get, actually they charge you more!!! After realizing what was going on my vehicle was taken to an authorized facility and they discovered some major damage that had been done during the previous "repairs" and some additional problems that were never brought to my attention because they had been caused by the "mechanics" at this shop in an effort to have me return in need of an additional repair. I've reported them to the BBB and the manufacturer of my vehicle. I've also reported them to the Missouri Highway Patrol who has an investigative unit that focuses on these exact issues since there are crimes involved with tampering with a motor vehicle. Do not make the same mistake we made, stay away from this place. You will pay a ton of money and your repair problems will only get worse.
