Last Saturday, 5-17-14, we were in Branson for a class reunion when ou... read more Last Saturday, 5-17-14, we were in Branson for a class reunion when our brakes failed. Although it was already well past closing time, these guys stayed even later to help us get back on the road. They did an awesome repair job at a very reasonable price! We would recommend them to anyone in the Branson area! We cannot thank them enough for their courteous customer care and going the extra mile to help us in an emergency! Thanks a bunch guys! Rose and Schylor Chadwick Hot Springs, Arkansas
I purchased a used van from this dealer. Less than two weeks later the... read more I purchased a used van from this dealer. Less than two weeks later the transmission started dumping large amounts of fluid. I hadn't even transfered the title to my name yet. When I called the dealer about it he informed me that because the van was sold "as is" that he wasn't going to do anything about the issue. I informed him that he was violated Unfair and Deceptive Acts and Practices laws by failing to disclose a pre-existing issue with the vehicle. His response was to tell me that it will cost me more to sue him than to fix the van myself. So there you have it. E-trucks sells lemons and they don't even have the decency to treat you with respect when you call them about it. Don't buy from this dealer unless you like being ripped off.
Bentley purchased w/assurance condition was pristine. Car had numerous... read more Bentley purchased w/assurance condition was pristine. Car had numerous issues. Thousands of $ to repair-refused to communicate. Unresolved by Willard. Vehicle marketed on internet by dealer. Based on verbal and email promises by sales rep (George) and owner (Charles)of vehicle condition being in pristine condition- agreed to purchase vehicle. Promises by dealer begin changing- i.e. no 2nd key, mileage was completely different that advertised 7933 (actual 8793+). I agreed to handling of key issue (50/50 split cost -approx $600) and accepted additional mileage; and immediately wired money to company. Car (Bentley) was delivered by Willard representative. Upon delivery immediately noted various items either not functional and several items required repair service. I contacted rep (George) same day. I sent numerous emails with pictures to "owner" Charles Willard- no response. After approx 1 1/2 months, attempted to contact rep (George). Briefly spoke with sales rep (George)and told of issues. Briefly spoke with Charles- then no communication. I have spent in excess of $5000 to date to try to bring vehicle to make properly functional.
