Texaco Xpress Lube

Failed my 2003 Tahoe for, as the inspector stated, and I quote......."the vehicle must hold forward and backwards". OK? Maybe so......but how did you perform this test when all you did is drive forward into the stall and then the vehicle was on level ground? NOWHERE on the NC DMV website does it say that the vehicle must hold forwards and backwards. Even if it did, you did not perform the test properly. People will do anything to generate a dollar. I HAD been going here for quite some time. That just changed. 

Just for the record........(NCDMV website reference)

(3) Handbrakes (auxiliary, parking or holding) shall not be approved if:
(a) There is no lever reserve when the brake is fully applied.
(b) Cables are visibly frayed or frozen, or there
are missing or defective cotter pins or broken or
missing retracting springs or worn rods or couplings.
(c) The operating mechanism, when fully applied,
fails to hold the brakes in the applied position
without manual effort.
(d) When emergency or handbrakes are applied they fail to hold vehicle.
History Note: Authority G.S. 20-2; 20-39; 20-183.3(1); 

What goes around usually comes around.....

M. Watkins

upselling

Poor quality of work performed, not honoring their warranty, Poor customer service on management side!