I took my older vehicle here for a tune up. The front counter person m... read more I took my older vehicle here for a tune up. The front counter person made me uncomfortable from the start by being so promising of how well they will perform the job, as he stated the price. Normally, mechanics would like to take a look first. I was aware of a humming noise coming from the air filter section of the engine, but thought it would be corrected during the tune up. Once I was given a job status call with recommended services, the noise was not mentioned. But at pick up time, the counter person brings up the noise and a quick fix deal if I bring it back. (Half Labor Charge). I took it back. At pick up, he charged $125.00 for 1 hour labor which would be $250.00 an hour. I just paid! Over the next 2 days, the engine was stalling, riving up on it's own and not idling properly, so I took it back. Automatically, he started talking of more charges. When I mentioned the overpayment I had already paid, he stated that I'm the one who agreed to pay it. I still have to get their work corrected.
The staff at Tune Up Plus were great!!I had an oil leak and I original... read more The staff at Tune Up Plus were great!!I had an oil leak and I originally took my Cadillac to the dealer. I then took it here and they fixed the issue with just one part. I appreciated them taking their time to actually find the issue and not to just diagnose without really investigating properly.
The workers are friendly and professional. Great establishment to come... read more The workers are friendly and professional. Great establishment to come to. Thank you!!!
