After waiting for a month to get a part replaced and not hearing anyth... read more After waiting for a month to get a part replaced and not hearing anything back from the mechanic, I told him to release my car and I would have a different person do the two hour job. It's a two hour job that I waited for a month to be done, and he's ignoring my phone calls the entire time. I ended up having to file a complaint with the Attorney General JUST to get a response from him, and after that, he came up with one excuse after another as to why he couldn't give me my own car. This mechanic is dishonest, exploitative and irresponsible and should not be used by anyone!
From the 1st phone call to the repair, Tom (manager) started off with ... read more From the 1st phone call to the repair, Tom (manager) started off with education of my own car to show me how, why and when things would happen etc. He and his crew have a heart of a teacher when it comes to auto repair. The service was super fast, the hospitality was amazing and the price was surprisingly competitive. Not to leave out David, who was my personal chauffeur for the day..... who also has great customer service skills.
Haley European Motors is the only place I will take my car! Owner and ... read more Haley European Motors is the only place I will take my car! Owner and operator, Mat Haley, is professional and honest with a great amount of expertise and attention to detail. I have had experience with many dealerships and other auto repair businesses who often prey on a customer's lack of knowledge in the field of auto mechanics with their outrageous pricing and unnecessary repairs/work. Haley European has demonstrated their high standard for customer service by thoroughly explaining repair options, offering fair and reasonable pricing, providing a high level of workmanship, and working with you to ensure that preventative measures are taken to keep your vehicle running safely and reliably. I would highly recommend Haley European Motors! -Heather Schultz
