Took my Mercedes to have wiring harness to rear tail lamp repaired. Sw... read more Took my Mercedes to have wiring harness to rear tail lamp repaired. Swedish Imports forgot to order/install gasket - allowing my trunk and electronics to become flooded upon the 1st exposure to bad rain. $2300 in repairs to Mercedes after the electronics short circuited and set the alarm horn blaring for hours, lights going on and off, etc. When confronted, the owner refused to acknowledge that his technician could make a mistake - even after he called Mercedes to confirm the gasket doesn't come with the tail light assembly. Worst customer service experience in years. Mike, the owner, is belligerent and thinks he and his staff are infallible. Although their website says Mercedes Service Center - only Mercedes Benz does Mercedes repairs.
These people are wonderful to work with. They don't cut corners but pu... read more These people are wonderful to work with. They don't cut corners but put my priority - safety - always first. They explain everything clearly and are very detailed and professional with all inspections, maintenance and repairs. Best maintenance shop I have ever been to. Great experience. Excellent product at excellent rates. I wouldn't go anywhere else. Sandra Thomas
Seems to be able to find the parts to keep my wife's Saab on the road ... read more Seems to be able to find the parts to keep my wife's Saab on the road freindly service and a positive attitude amonst all the employees is a plus
