They ruined my rims and broke a part in my car, replacing it with a ge... read more They ruined my rims and broke a part in my car, replacing it with a generic instead of OEM part. They had their 14 year old sons working in the back, practicing on the vehicles. They denied it. Even though the kid just told me he was learning and working on the cars back there! No wonder why they damaged my rims! When I tried to confront the manager, he got in my face and started screaming at and intimidating me, a small female. When I told a lawyer who was a lifelong customer of theirs about what happened, he said they screwed him over, too. He won’t use them anymore either. Dupont heavily advertises because they damage cars and then intimidate, lie to, and blame the customer. Especially to people here on vacation, because they don’t get the repeat business that many other mechanics depend on. They are completely unethical. Avoid!
Had them do my inspection. Professional, courteous, fast, fair, frien... read more Had them do my inspection. Professional, courteous, fast, fair, friendly, all in all a wonderful transaction. Cannot recommend them highly enough. A+++
BUYERS BEWARE!!!!! We bought a 2006 ford explorer for about $9500 fr... read more BUYERS BEWARE!!!!! We bought a 2006 ford explorer for about $9500 from Northeast motors in North Hampton, NH from cargurus.com. Decent price, was what we were looking for, they are local and delivered to us, and it even came with an inspection sticker. The first 2 miles that I drove it, the check engine light came on. Called them immediately and they said there was nothing they could do until they talked to the owner. The owner had the secretary email to bring it back and they would pay for HALF of the repairs. Brought it to our local garage and they found numerous things wrong with it totaling about $1600 in repairs. Local garage said it should have NEVER passed inspection as it was unsafe to drive. I had driven it with my 2 kids in it already. The brakes and rotors are horrifically bad ~ not road worthy. The wheel bearing in one of the tires is gone ~ another safety hazard that shouldn't have passed inspection. One windshield wiper is broken ~ another reason it shouldn't have passed inspection, As it shifts in to overdrive, it severely bucks which our mechanic says means a bad spark plug and it is a big job to take the spark plug out of these things. The bushing on the serpentine belt is bad causing the serpentine belt to slip and needs replacing. Our garage gave us written statements for all of these things (which we gladly paid to have a full review) and we supplied to the owners of Northeast motors and they respond with "We are in business to make money NOT take cars back". Really? Sound like good customer service? We literally drove the car for about 25 miles and parked it and they won't take it back. They offered to do the repairs but only if WE paid for half of them? REALLY? Would you trust having them do the repairs? They are in the business to make money. They would probably put used parts on or jack the prices up so that we have to pay for it all. Very Dishonest and Deceptive people. Even their own warranty states that they will pay half of all repairs.
