I was very happy yo find out that they work on Europen cars. I have a ... read more I was very happy yo find out that they work on Europen cars. I have a 2000 Saab that had a blown turbo and Alex was able to find me the best price around and I have had no problem with the turbo ever since. He's very experienced and honest mechanic and I will bring all my cars to him. I will defintely refer him to all my friends and family! If you want good,friendly,reliable,honest service go to Randolph Auto Care!!! -Kanella
My car died on my way to work so I had my car towed in to TRM and they... read more My car died on my way to work so I had my car towed in to TRM and they provided me with a ride to work. They diagnosed that my alternator was no longer working and replaced it before the end of the day. I was happy with the service they provided and the price they quoted me.
STAY AWAY. FIND SOMEWHERE ELSE unless you want poor quality. I paid fo... read more STAY AWAY. FIND SOMEWHERE ELSE unless you want poor quality. I paid for an oil change and they didn't put the oil cap back on afterwards. My car made rattling sounds and smelled of fumes and knowing they were the last to touch my car I lifted the hood and the oil fill cap was bouncing around rather than screwed back into place. Oil was everywhere under my hood. I went back to inform them, they checked the oil level, didn't offer to clean up any of the oil, and made no apologies. I gave them another chance and asked for a quote to replace front tires and brake pads. They wrote my info down and three weeks later I still haven't heard from them. They seem like nice people, just incompetent and clueless about simple sensible customer service. They get an F from me. I don't recommend them for any type of car service.
