My cleaning experience there was so bad , But so bad, they even left d... read more My cleaning experience there was so bad , But so bad, they even left dust in the dashboard, console, etc... the vacuum it's terrible...
I went to get my Carwash like I do each Saturday so after I left I rea... read more I went to get my Carwash like I do each Saturday so after I left I realized that the right side of my car wasn't done properly and soap was still on the car. The rims were still dirty and I was like really? So j called to let them know about it and no one answered so I went back the Monday and explained to the manager he was quite rude and let me know my car was clean and he was like well whatever, mind you I have a white car so if it's dirty you will know. So I put the car back through the wash and he said oh I don't care if your car was dirty the first time you have to pay to put it back through. Never again would I ever go back there the service sucks and management has no customer service skills. rude and disgusting people!
Today I went to zap car wash. The attendant stalled the engine on my m... read more Today I went to zap car wash. The attendant stalled the engine on my manual transmission vw after he assured me he could drive one. Upon trying to restart it the steering wheel locked. This also locks the ignition cylinder until you move the wheel to a neutral position. He turned the key so hard he broke the cylinder of the key ignition. The car starter circuit will not engage. Attendants pushed the vehicle up to the track. At the end they pushed it out of the way and said the battery died. I watched the guy stall it and break the ignition. Then claim the battery died. The manager backed his employee and said they could do nothing. I could not turn the ignition off. It was stuck in the on position. I was able to push start it and drive it to the vw shop where the battery had to be disconnected to turn off the ignition. Do NOT use this business. Incompetent operators and manager. I plan to take them to small claims court as the manager even refused to take down any information and turn the matter over to the owner. David Straka
