We've been going to Carlo's for about three years now, and have nothin... read more We've been going to Carlo's for about three years now, and have nothing but GREAT things to say about this establishment. We've dealt with mechanics in several states across the U.S. and overseas, and Carlo's is the most comfortable place we've every dealt with. They are excellent about contacting us with an estimate - and options about repair work (what needs to be done immediately, what we could reasonably do ourselves, etc.) - before making any repairs.
Not recommended at all. Horrible service. OVERPRICED. Go in for a t... read more Not recommended at all. Horrible service. OVERPRICED. Go in for a tune-up and am told engine needs replacing???? What's up with that? Tom Matthews was very abrupt with us. Basically told us, we owed him $250 for a tune up without even letting us know price first but engine would only last a month or so. Disagree with Marlene for sure - NOT honest, polite or caring at all.
Routine oil change for my 2012 Nissan Altima. Used Tom Matthews in th... read more Routine oil change for my 2012 Nissan Altima. Used Tom Matthews in the past and will never go anywhere else. He is honest, caring, polite, very reasonable, work done as timely or he calls you and lets you know if price is different, or he needs more time. He has never let my cars down. Go to him and you won't be sorry..
