Had a fantastic experience over at Brookside. It's never convenient t... read more Had a fantastic experience over at Brookside. It's never convenient to go without your car, and body damage repairs are always a mystery... But Paul and Richie over at Brookside really take care of you. I mean, I was blown away by their responsiveness, patience in explaining everything, and resourcefulness in arranging rental cars and dealing with insurance companies. My truck was back exactly when they said it would be. And it hasn't looked this good since the day I brought it from the dealer.
Until Car Doctors moved into the neighborhood, I ALWAYS regarded car m... read more Until Car Doctors moved into the neighborhood, I ALWAYS regarded car mechanics with a deep sense of dread and skepticism. Dee Knight is the definition of excellent customer service, and his personable crew of employees are the direct opposite of the duplicitious car mechanic stereotype. The car repair industry in general should follow suite. Thank you Dee!!
Our daughter was recently involved in a motor vehicle accident. We cal... read more Our daughter was recently involved in a motor vehicle accident. We called our mechanic, who immediately recommended Cannon Collision, and advised us to speak with Paul. We contacted Paul immediately, who said that he would gladly take a look at the vehicle. After bringing the car down, Paul went over the entire car with a fine tooth comb. I mean, this guy's thorough. I felt immediately at ease, for his expertise and his respectful tone proved to me that he was definitely a class act. Paul was in touch with us consistently from day one. He even offered to give us a lift to the rental car company, and even contacted a few for us while we were in his office. When we went down to pick up the car today, I couldn't believe what I saw - the car looked like it just pulled off the showroom floor! Our vehicle is 11 years old, and it hasn't looked that good in YEARS! The entire car was completely detailed, inside and out, and my daughter even commented that she loved how clean the car was! The entire experience, which could have been horrific, was smooth from the get-go. Paul and all the guys at Cannon Collision made this experience so much easier. The car handles really well now, and all work is 100% guaranteed. Paul said that no vehicle that ever leaves his shop is unsafe, which rested my mind as a parent. Let me tell you, Cannon Collision is definitely the way to go, if you should ever need body work. A+ in my book - great guy, excellent work. Thanks, Cannon! And thank you, Paul!
